We seek to utilise industry standard systems and network solutions where applicable. We also develop bespoke solutions where necessary, either in-house or through the establishment of specialist business partnerships with technology leaders.
At Aura, we utilise a number of core systems, business processes and platforms which assist in efficiently servicing our clients.
Internal business process
As a professional services business, we adhere to best practice standards across our entire business. As our client service teams are often multi-jurisdictional and multi-skilled, we employ such standards to ensure our clients receive the highest quality of service, regardless of location or time zone.
Our internal processes include standards on risk reporting, client service management, time recording, billing and invoicing, task management and treasury management services.
Aura Funds platform
We utilise the latest funds-focused systems and applications to support our client services teams in efficiently servicing our funds clients, funds structures and reporting to investors. Systems capabilities include complex asset administration, financial accounting and reporting, loan servicing and dedicated client portals.